Return and Refund Policy

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While I understand things happen—traffic, kids get sick, tires go flat, etc.-I request 24 hours’ notice for cancellations. Cancellations made prior to this window are rescheduled with no penalty.  No-shows or cancellations made after the start of the session incur the full fee for the service booked. If a pattern of late cancellations occur, I may require prepayment to secure future appointments. 

If you are seeking a refund please reach out to Elizabeth at Hello@windtreeflower.com and she will help you promptly. It is our wish that you are completely satisfied with your experience and I will work with you to ensure that is possible.